Return Policy

We have a 5-day return policy, which means you have 5 days after receiving your item
to request a return.
Once the return product is received it will be inspected and the return will be approved
within 2 days.

1. RETURN WINDOW

– Returns accepted within 5 days of delivery.

2. ELIGIBLE ITEMS

– Unused, sealed, and in original packaging.
– Not damaged or tampered with.

3. RETURN PROCESS

1. Contact us via [customercare@thefizzix.com/+91 9958024902] to initiate return.
2. Provide order number, reason for return, and photos of item (if damaged).
3. Receive return shipping label and instructions.

4. RETURN SHIPPING

– Customer bears return shipping cost.
– Original shipping cost non-refundable.

5. REFUND PROCESS

– Refund processed within 7-10 business days.
– Refund issued through original payment method.

6. RESTOCKING FEE

– 10% restocking fee may apply.

7. EXCEPTIONS

– Custom orders non-returnable.
– Sale items non-returnable.

8. CONTACT

For return inquiries, contact:

customercare@thefizzix.com